In today's world, finding a reliable and effective online weight loss program can feel overwhelming. Navigating the myriad of options, questionable promises, and potential red flags requires careful consideration. Mochi Health emerges as a strong contender in this landscape, offering a program that combines medical supervision, behavioral coaching, and insurance integration to facilitate access to GLP-1 medications.
What is Mochi Health?
Mochi Health is a telehealth company specializing in personalized obesity management. Founded in San Francisco in 2022 by Dr. Myra Ahmad, an obesity medicine physician, Mochi Health aims to provide accessible and comprehensive weight loss solutions. The platform distinguishes itself by being run by board-certified obesity specialists who prioritize long-term, sustainable results over quick fixes. Mochi Health is LegitScript-certified, indicating compliance with all applicable laws and regulations as determined by a board of trusted medical professionals.
How Does Mochi Health Work?
Mochi Health's program is designed to be straightforward and transparent, guiding patients through a structured process:
Step 1: Sign Up
The journey begins with a short online quiz to determine eligibility for the program. Upon completion, prospective members can select a membership plan that aligns with their goals and schedule their initial appointment.
Step 2: Meet Your Provider
The next step involves a virtual consultation with a board-certified obesity medicine provider and a registered dietitian. During this video visit, the healthcare team reviews the patient's medical history, discusses their weight loss objectives, and determines whether lab work is necessary for a comprehensive assessment.
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Mochi Health offers flexible lab testing options. Patients can choose to complete their tests at a partnered lab, such as Quest Diagnostics, or opt for an at-home collection kit, typically priced between $99 and $149. The provider assists in selecting the most convenient option based on the patient's location and medical needs. However, Nutrition NC advises that in-person lab work is preferable when available, as improper sample handling or delayed shipping can affect the accuracy of at-home collection kits.
Step 3: Get Your Medication
If deemed appropriate, the provider may prescribe GLP-1 medications. Patients can choose between brand-name options or more affordable compounded alternatives from Mochi's vetted pharmacies. Mochi also provides assistance with insurance approvals for brand-name GLP-1s to potentially reduce out-of-pocket costs. To ensure safety and quality, Mochi partners with vetted 503A and 503B partner pharmacies that follow USP <795> and <797> standards.
Step 4: Achieve Your Goals
The program emphasizes ongoing support and monitoring to help patients achieve lasting results. Regular check-ins with the provider and dietitian allow for treatment adjustments, side effect management, and progress tracking. Continuous messaging support and progress monitoring tools further promote consistency and accountability.
Treatment Options at Mochi Health
Mochi Health offers a variety of weight-loss medications, including both FDA-approved brand-name GLP-1s and compounded alternatives:
- Weekly Name-Brand Injections: Wegovy, Ozempic, Mounjaro, Zepbound, Saxenda, Victoza
- Oral GLP-1 Pills: Rybelsus
- Non-GLP-1 Weight-Loss Medication: Topamax, Contrave, Xenical/Alli
- Compounded GLP-1s: Semaglutide, Tirzepatide
It's crucial to be aware of the FDA's warnings regarding compounded GLP-1 medications, which may pose risks such as contamination, labeling errors, and improper storage. Always verify that the pharmacy is licensed, ensure that the medication arrives cold and properly sealed, and promptly contact your provider if anything seems unusual.
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Mochi Health Pricing Structure
Mochi Health's pricing structure combines medical treatment and dietitian support under a single membership. The longer the plan, the lower the monthly cost.
- Initial Lab Test: \$99-\$149
- Monthly Subscription: \$49-\$69
- Medication Costs:
- Compounded Semaglutide: \$99/month
- Compounded Tirzepatide: \$199/month
- Brand-Name GLP-1s: Insurance copay (with prior authorization)
While patients can prepay for a three- or six-month supply of compounded GLP-1 medication, it is still shipped monthly.
What's Included in Mochi Health's GLP-1 Membership?
Mochi Health's plans are designed to be transparent and comprehensive, including:
- 24/7 patient support
- Initial telehealth consultation with a board-certified healthcare provider
- Access to registered dietitians for nutrition support
- Ongoing follow-ups to track progress and adjust medication doses
- Insurance support and prior authorization assistance for brand-name meds
- Free medication shipping
What's Not Included?
It's important to note that Mochi Health's plans do not include:
- Lab work
- Return and refund flexibility
- Medication and service costs
Medical Excellence Standards
Mochi Health is committed to providing high-quality medical care. The platform is led by board-certified healthcare providers, offering 24/7 access to provider messaging, regular follow-ups, and registered dietitians. Mochi prescribes both compounded and brand-name GLP-1s through vetted pharmacies, although there have been mixed reviews regarding its compounding partner, Aequita.
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Outcome-Success Tracking
Mochi Health emphasizes sustainable results through behavioral coaching, provider check-ins, and nutrition support. However, consistency may vary depending on the chosen plan. Some patients have reported slow or unhelpful customer support, which can impact the overall experience. According to the company, weight loss is achieved in six months for over half of its members. Patients achieve an average weight loss of 16% in their first year, with an average of 34 pounds lost.
Lab Testing: What Gets Measured and Why It Matters
Mochi Health's lab panels provide a comprehensive assessment of a patient's metabolic health before and during GLP-1 treatment:
- A1C/glucose: Evaluates blood sugar control and insulin sensitivity.
- Lipid panel and high-sensitivity CRP (hs-CRP): Evaluate cholesterol levels and systemic inflammation, both of which are associated with cardiovascular risk.
- TSH/free T4: Screens for thyroid disorders that can slow metabolism or complicate weight management.
- eGFR/creatinine: Checks kidney function to ensure treatment is safe.
Providers may require blood work before starting treatment to establish baselines, prevent complications, and track the effectiveness of GLP-1 medications over time.
Who Should Use Mochi Health?
Mochi Health is best suited for patients who:
- Want comprehensive medical supervision from board-certified healthcare providers and registered dietitians.
- Seek a personalized plan that combines GLP-1s with nutrition and lifestyle support.
- Desire insurance support to maximize coverage for brand-name GLP-1 medications.
- Value 24/7 accessibility and virtual convenience.
- Prefer a structured program with ongoing motivation and expert guidance.
- Have a BMI of at least 30 or a BMI of 25 or more with one weight-related health condition, such as high blood pressure, high cholesterol, or diabetes.
Mochi Health is a great fit for people who value 24/7 accessibility and virtual convenience as well as those seeking structure and medical accountability.
Who Is Mochi Health Not For?
Mochi Health may not be the best choice for patients who:
- Are seeking the lowest possible out-of-pocket costs.
- Prefer a quick prescription without coaching or follow-ups.
- Primarily want compounded GLP-1s as their only treatment option.
How Does Mochi Health Compare to Other Clinics?
When compared to competitors, Mochi Health offers a unique blend of comprehensive care and insurance integration.
| Clinic | Best for | Monthly Cost | Treatment Types | Lab Testing | Add-ons | Insurance |
|---|---|---|---|---|---|---|
| Mochi Health | Comprehensive obesity care with behavioral integration | \$49-\$69 + meds | Brand-name GLP-1s, Compounded semaglutide, Compounded tirzepatide | Not included | None | Yes |
| ShedRx | Simple, affordable GLP-1 treatment | \$199+ | Compounded semaglutide, Compounded tirzepatide | Not included | Optional coaching (\$70) | No |
| Found | Users looking for guidance and support | \$39 (insurance) | Brand-name GLP-1s, Compounded semaglutide | Not included | None | Yes |
| Henry Meds | Flexible, low-cost GLP-1 options | \$149+ | Compounded semaglutide, Compounded tirzepatide, Compounded liraglutide | Included | None | No |
| Ro Body Program | Medically backed weight loss with convenience | \$145 + meds | Brand-name GLP-1s, Compounded semaglutide, Saxenda | Included | None | Yes |
| Hims | Weight loss medication with additional support to help hit health and weight goals | \$69/month (oral medication kits); $199/month (Compounded semaglutide) | GLP-1 injections: Compounded semaglutide, Ozempic, Wegovy, Generic liraglutide, Mounjaro, Zepbound. Oral medication kits that can include a combination of: Naltrexone, Metformin, Topiramate, Bupropion, Anti-nausea medication: Ondansetron (generic for Zofran) | Not Clear | Access to: progress trackers for meals, hydration, and activity levels, nutritionist-developed meal plans, guidance, and over 100 healthy recipes, personalized tips and tools tailored to your eating habits and preferences, in-app sleep content designed by psychologists to help improve sleep quality, ongoing access to licensed providers trained in weight management, monthly virtual check-ins to review progress and fine-tune your plan. | No insurance required |
Hims also offers access to personalized weight loss medication kits. Through the Hims app, users can access a range of tools and guidance to promote sustained weight loss, including dynamic plans to track and improve nutrition, movement, and sleep habits, and more than 100 recipes created with nutritionists. The app also offers personalized protein advice to maintain muscle mass during medication use, daily activity targets, and a variety of educational content designed to help you optimize your treatment experience.
Real User Experience With Mochi Health
Overall, patients commend Mochi Health for its user-friendly setup, prompt medication deliveries, and knowledgeable providers. Many emphasize the clarity with which practitioners explain treatment options, creating a professional, supportive, and well-organized experience from the outset. Brittany, Forbes Health’s platform tester, highlighted the ease of onboarding, stating, “It did not take me too long to set up [an account]." She appreciated tailored information, such as tips for holiday eating and other practical weight loss guidance. “The best aspects of the Mochi Weight Loss platform were the tailored approach they had, the ease of use and also the long list of helpful materials provided,” summarized Brittany, who has struggled with weight for many years before using GLP-1 medications.
However, some reviews are less favorable. A few patients have reported issues with delayed medication shipments from Aequita, Mochi’s partner compounding pharmacy, and have noted that customer service was slow to resolve these issues.
Out of 12,824 Trustpilot reviews, Mochi Health received an excellent average rating (4.3 out of 5) stars. Mochi Health has a Better Business Bureau (BBB) customer review rating of 1.34 out of 5 stars.
Final Verdict
Mochi Health brings a refreshing level of credibility to the GLP-1 telehealth space, combining medical expertise, lifestyle support, and 24/7 patient access in one seamless program. Led by board-certified healthcare providers and registered dietitians, it focuses on sustainable, science-backed results, not just prescriptions.
However, uninsured patients may find the out-of-pocket costs higher, and some may prefer more transparent pricing or a simpler setup. Still, for those who want real medical care, nutrition guidance, and consistent provider support, Mochi Health strikes one of the best balances between quality and convenience. In one year, patients could lose 34 pounds on average.
FAQs
Is Mochi Health reputable?
Yes, Mochi Health is a reputable telehealth clinic run by board-certified obesity medicine doctors. It uses licensed US providers, follows evidence-based treatment guidelines, and works with verified pharmacies for both brand-name and compounded GLP-1s. Patients generally report professional, supportive, and knowledgeable practitioners, as well as safe, medically supervised treatment. Mochi Health is LegitScript-certified. This means that a board of trusted medical professionals deem the company to be compliant with all applicable laws.
Does Mochi Health have Ozempic?
Yes, Mochi Health does prescribe Ozempic for eligible patients when it’s medically appropriate and approved by insurance. It’s one of several FDA-approved GLP-1 medications available through Mochi, alongside Wegovy, Mounjaro, and Zepbound. For those without insurance, Mochi Health’s providers may also recommend safe, compounded alternatives sourced from vetted partner pharmacies.
How does the Mochi Health weight-loss program work?
Mochi Health starts with a short online quiz to check eligibility and let you choose your plan. You’ll meet a board-certified provider and registered dietitian via video to create a personalized treatment plan. If approved, you can get brand-name or compounded GLP-1 medications, with insurance support for lower costs. Ongoing check-ins, 24/7 messaging, and progress tracking help you stay consistent. The goal is safe, long-term weight loss with expert medical guidance every step of the way.
Is Mochi Health covered by insurance?
Yes, Mochi Health accepts insurance only for brand-name GLP-1 medications like Ozempic, Wegovy, Zepbound, and Mounjaro. The clinic helps with prior authorizations to lower medication costs for insured patients. However, membership fees and visits aren’t covered by insurance and must be paid out of pocket. Compounded medications, if prescribed, are cash-pay only and not eligible for insurance reimbursement. You can invoice things like membership to your insurance after paying, for reimbursement. However, Mochi doesn’t bill insurance directly. For medication coverage, it depends on your plan, carrier and employer. Mochi has a Medical Assistant team, which acts as a liaison between you and insurance, to ensure they can get your treatment plan approved, however, if it’s included in your plan. But so you don’t have to wait to start medication, Mochi can start you on a compound medication, until it’s approved, which is cheaper than the name-brand medications, anyway.
Disclaimer: Mochi Health and several other telehealth platforms are currently under litigation with Eli Lilly for allegedly selling unapproved, untested compounded versions of its weight-loss and diabetes drugs.