How to Cancel Your Mayo Clinic Diet Subscription Quickly and Hassle-Free

The Mayo Clinic Diet offers a science-backed approach to weight loss, providing users with tools, guidance, and community support. However, there may come a time when you need to cancel your subscription. This article provides a comprehensive guide on how to cancel your Mayo Clinic Diet subscription, understand the terms and conditions, and manage your account effectively.

Understanding the Terms of Use

Before diving into the cancellation process, it's crucial to understand the Terms of Use that govern your use of the Mayo Clinic Diet services, provided by Digital Wellness. By accessing or using the services, you agree to be bound by these terms.

Commitment Contracts and Renewal Policies

The Mayo Clinic Diet offers various commitment contracts, including pay-per-month plans (3, 6, and 12 months) with discounted monthly rates and up-front payment plans for further discounts. For your convenience, all membership plans automatically renew after the initial contract period. From time to time, special, discounted recurring long-term commitment plans with upfront or monthly billing for payment may be available.

Cancellation and Refund Policies

If you would like to cancel your membership at any time prior to the end of your commitment plan period, please contact us. To cancel your automatic renewal, please visit your Account. You must cancel at least 1 day prior to your renewal date. We do not offer refunds. However, if you change your mind or cannot complete your contract, we may allow you to downgrade to a shorter-term plan and pay the difference, if any, in the contracted monthly rate.

Payment and Billing Information

It is your responsibility to notify Digital Wellness of any change in your billing address or the credit card used for payment. Your right to use a paid service is conditional upon their receipt of payment. Unless specifically requested, they do not send a receipt following an automatic renewal. All fees are nonrefundable. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, they reserve the right to either suspend or terminate your access and account. You agree that in the event they are unable to collect the fees you owe us for the products or services specified in your order, they may take any other steps they deem necessary to collect such fees from you, and that you will be responsible for all costs and expenses incurred by us in connection with such collection activity, including collection fees, interest, court costs and attorneys’ fees.

Read also: Guide to Cancelling Keto Gummies

Step-by-Step Cancellation Process

Canceling your Mayo Clinic Diet subscription involves a few key steps:

Access Your Account: Log in to your Mayo Clinic Diet account through the website or mobile app.
Navigate to Account Settings: Look for an "Account" or "Settings" section within your profile.
Find Subscription Management: Within your account settings, find an option to manage your subscription or membership.
Cancel Automatic Renewal: To prevent future charges, cancel the automatic renewal of your membership. This option should be available in your subscription management settings. You must cancel at least 1 day prior to your renewal date.
Contact Customer Support (If Necessary): If you encounter any issues or cannot find the cancellation option, contact customer support for assistance. They can guide you through the process and answer any questions you may have.

Important Considerations Before Canceling

Before you proceed with canceling your subscription, consider the following:

Remaining Contract Period: If you are within a commitment contract (e.g., 3, 6, or 12-month plan), canceling before the end of the period may have implications.
Refund Policy: Be aware that the Mayo Clinic Diet does not offer refunds. However, if you change your mind or cannot complete your contract, they may allow you to downgrade to a shorter-term plan and pay the difference, if any, in the contracted monthly rate.
Access to Services: Once your subscription is canceled, you will lose access to the program's features, including the 100-point Diet Score, condition-specific guidance, group coaching, digital tools, and community support.

Alternative Options

If you're not entirely sure about canceling, consider these alternatives:

Downgrading Your Plan: If you find the current plan too expensive or comprehensive, explore the option of downgrading to a shorter-term plan.
Pausing Your Subscription: Some services offer the option to pause your subscription for a certain period, allowing you to retain access to your account and data without incurring charges.

Managing Your Account and Communication Preferences

Even after canceling, it's essential to manage your account and communication preferences:

Update Billing Information: Ensure your billing information is up-to-date to avoid any issues with final charges or refunds (if applicable).
Opt-Out of Text Alerts: If you've subscribed to receive text alerts, you can opt-out by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE in reply to one of our texts. You may also adjust your communication preferences in your Account settings.
Monitor Account Activity: Keep an eye on your account activity and billing statements to ensure that the cancellation has been processed correctly and that no unauthorized charges occur.

Understanding the Services Offered

The Mayo Clinic Diet offers health, fitness, and nutrition related information, but are designed for non-commercial, informational purposes only. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH OR THE CONTENT ON THE SERVICES, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH-RELATED ADVICE FROM YOUR HEALTH CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ THROUGH THE SERVICES. Nothing stated or posted on or available through the Site or any Service is intended to be, and must not be taken to be, the practice of medicine or counseling care. For the purposes of this agreement, the practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, the practice of pharmacy, licensed or registered dietitian or nutritionist services or providing health care treatment, instructions, diagnosis, prognosis, or advice. Developments in medical research may impact the health, fitness, and nutritional topics discussed on or through the Services, and no assurance can be given that the information contained in the Services will always include the most recent findings or developments with respect to the particular material. Your access or use of the Services does not create in any way a physician/patient or counselor/client, confidential, or privileged relationship, or any other relationship that would give rise to any duties on our part or the part of our Licensor. Digital Wellness is not an insurer. The Services are not insurance products, and the amounts you pay to Digital Wellness are not insurance premiums.

Read also: Subscription Cancellation Guide

Mobile Messaging Program

Once you’ve subscribed, we may send members recurring text alerts with information about the Services and other related news and information. You subscribe to the mobile messaging program by providing your mobile phone number when you register for a membership plan. By providing us with your mobile phone number, you agree that we may send you up to five (5) autodialed SMS or MMS informational text messages per month to the number you provided. You agree that these Terms apply to your participation in the program. The mobile messaging program is a standard rate SMS/MMS program and message and data rates may apply. You may opt-out of the Digital Wellness mobile messaging program at any by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE in reply to one of our texts. If you have an Account with us, you may also adjust your communication preferences in your Account settings. After opting out, you may receive a one-time confirmatory text message acknowledging that you have been opted out of receiving further text messages from us. If at any time you intend to stop using the mobile phone number that you used to subscribe, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to end your use of the mobile phone number. You understand and agree that, if you cancel your service plan or otherwise transfer your mobile phone number without notifying us of such change, you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile phone number. You understand and agree that your agreement to provide such notice and indemnification is a material part of these terms and conditions. SEC. The mobile messaging program is offered on an “as-is” basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with any mobile messaging program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control.

Public Forums

Digital Wellness hosts message boards, chats, social media groups and other forums on the Services, through social media platforms and through the Services (“Public Forums”). These Public Forums are intended to serve as discussion centers for users and subscribers of the Services. Any information that you post on the Public Forums or through the Services may be seen by anyone on the Internet. When posting information on the Public Forums or through the Services, use good taste when discussing sensitive topics. Both users and moderators are required to treat others with respect and honesty. Be fair and informative. Post honest and valuable information, and don't post rumors or negative opinions that are not supported by facts. Post material that infringes, or that may infringe, any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party, or that you otherwise do not have the right to make available, without the express permission of the owner of the copyright, trademark or other proprietary right. Digital Wellness does not have any express burden of responsibility to provide any user with indications, markings or anything else that may aid any user in determining whether the material in question is copyrighted or trademarked. Any user failing to comply with these guidelines may be expelled from and refused continued access to the message boards, chats, groups or other public forums in the future. Digital Wellness, Licensor or their designated agents may remove or alter any user-created content at any time for any reason on its Services, mobile apps, and social media groups it administers (subject to the access and rights provided by the social media platform). Materials posted and/or uploaded to the various public forums may be subject to size and usage limitations. You are responsible for adhering to such limitations. Digital Wellness and its Licensor expressly disclaim all responsibility and endorsement and make no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will Digital Wellness, its Licensor, or our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Digital Wellness, its Licensor or any of their subsidiaries or affiliates. Digital Wellness and its Licensor have no obligation whatsoever to monitor any of the content or postings Public Forums. However, you acknowledge and agree that we reserve the right to monitor the same at our sole discretion. Digital Wellness employees typically moderate our boards on a daily basis. Unless otherwise stated, these moderators are not medical professionals and should not be construed as such. In addition, Digital Wellness and Digital Wellness’s moderators reserve the right to contact users to inform them of policies, hide users’ posts or delete users’ accounts without warning or notice in advance, for any reason, including but not limited to the violation of these Terms. By sending or transmitting to us content, images, video, audio files, creative suggestions, ideas, notes, concepts, information or other materials (collectively, "Submission Materials"), or by posting such Submission Materials on the Public Forums, you hereby grant to us and our designees a worldwide, non-exclusive, sublicensable, assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute, modify, create derivative works of, publicly perform, publicly display, digitally perform, sell, offer for sale, and import such Submission Materials in any media now known or hereafter devised, for any purpose whatsoever, commercial or otherwise, without compensation to you. The foregoing license to Digital Wellness shall be fully paid-up and royalty free. You represent and warrant that any person or entity named or pictured in such Submission Material has provided any necessary licenses, rights, or authorizations to allow Digital Wellness's use of such Submission Materials in accordance with such license.

Purchases

Certain products or services may be offered for sale on or through the Services. In the event you wish to purchase or to subscribe for any of these products or services, you will be asked by Digital Wellness or an authorized third party to supply certain information, including without limitation, your full name, address, telephone number and credit card information. You agree to provide us or such third party with the foregoing information as well as any other mandatory information. You agree that any such information provided shall be accurate, complete, and current. You agree to comply with the terms and conditions of any agreement that you may enter into governing your purchase of the product or service. You shall be responsible for all charges incurred through your account as well as for paying any applicable taxes. By providing Digital Wellness with your credit card number and associated payment information, you agree that Digital Wellness and/or our third party service providers are authorized to immediately invoice your account for all fees and charges due and payable to us as a result of your order, including but not limited to service fees, subscription fees or any other fee or charge associated with your access to the Services and/or purchase of products.

Third party content

Any opinions, advice, statements, services, advertisements, offers or other information or content expressed or made available through the Services by third parties, including information providers, are those of the respective authors or distributors and not Digital Wellness. Neither Digital Wellness, its Licensor nor any third-party content providers guarantee the accuracy, completeness or usefulness of any content. Furthermore, neither Digital Wellness nor its Licensor endorse or are responsible for the accuracy and reliability of any opinion, advice or statement made on any of the Services by anyone other than an authorized Digital Wellness or Licensor representative while acting in his/her official capacity. You may be exposed through the Services to content that violates our policies, is sexually explicit, or is otherwise offensive. We take no responsibility for your exposure to third party content on the Services.

Account Registration

In order to access certain features of the Services, you will need to register for an account (“Account”) by completing the registration process and providing Digital Wellness with current, complete, and accurate information, as prompted by the applicable registration form. You acknowledge that by providing any information to Digital Wellness which is untrue, inaccurate, not current, or incomplete, Digital Wellness reserves the right to terminate your access and use of the Services. As part of the registration process, you will be asked to select a username and password. You are entirely responsible for maintaining the security and confidentiality of your account and password. FURTHERMORE, YOU ARE ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES AND CONDUCT, WHETHER BY YOU OR ANYONE ELSE, THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. You may notify Digital Wellness of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You are entirely responsible for restricting access to your computer, mobile device, or other applicable device. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at Digital Wellness’s sole discretion, and Digital Wellness may refer you to appropriate law enforcement agencies.

tags: #cancel #mayo #clinic #diet #subscription