Factor Meals, a popular pre-made meal delivery service established in 2013, offers a variety of meal plans to cater to diverse dietary needs and food preferences. The flexibility of a Factor subscription is one of its key attractions, with a menu that changes weekly to keep meal times exciting. However, there may come a time when you need to cancel your Factor Meals subscription. This article provides clear, step-by-step instructions on how to end your subscription, along with alternative options to consider before canceling.
Understanding Factor's Cancellation Policy
Before diving into the cancellation process, it's crucial to understand Factor's cancellation policy. Factor Meals uses the terms "cancel" and "deactivate" interchangeably in their terms and conditions. Canceling or deactivating your plan means you are stopping your subscription, but your account remains active. Terminating, on the other hand, means permanently closing your account and deleting your personal information from Factor's servers. If you want to ensure your payment details are fully deleted, terminating your account is the best option.
Step-by-Step Guide to Canceling Your Factor Meals Subscription
Thankfully, Factor Meals makes it easy to pause or cancel your subscription without requiring any explanation. Here's a step-by-step guide to canceling your Factor Meals subscription:
- Log in to your account: Start by logging in to your Factor Meals account.
- Navigate to 'Plan Settings': After locating your account settings, proceed to the ‘Plan Settings’ found on your account’s main page. This is where you can manage your new subscription commitment period. On the Settings page, you’ll see several options on the left-hand side of the page. Select Plan Settings > Deactivate My Plan - Plan Settings will be located on the left-hand side of the Settings menu. If you don’t see the Deactivate My Plan button, you’ll need to reach out to customer service.
- Select the cancellation option: With the ‘Plan Settings’ page up, you’re ready to finalize the cancellation. To select the cancellation option, navigate to ‘Plan Settings’ and scroll until you see the ‘Deactivate My Plan’ option. Click on it.
- Submit your cancellation request: After selecting the cancellation option, you need to submit your cancellation request. Well done, you’ve submitted your cancellation request.
- Confirm that you want to cancel: Factor will offer you several options, but if you’re set on canceling, choose Cancel Anyway. Next, choose your reason and click on Deactivate Now.
- Verify your cancellation: Following the cancellation, it’s critical to verify that your request has been processed. Simply reach out to Factor 75’s customer support team to verify whether your cancellation has been processed.
Important Note: Ensure you carry out this process before the weekly cutoff time of 11:59 pm CT every Wednesday to avoid unnecessary charges. Factor’s cutoff for order processing is 11:59 pm CT every Wednesday. Lastly, before you cancel or terminate your account, you must remember to do so before Wednesday at 11:59 PM CST. If you miss the deadline, you’ll have to pay for another week of meals.
What to Do If You Can’t Cancel on the Site
Once again, there’s a chance that you won’t see the option to deactivate your plan in your Settings menu. Say you wish to cancel, effective immediately.
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Call Factor’s helpline - Call 888-573-5727 and ask to speak to a representative about canceling your account. Once you reach someone, they’ll walk you through everything you need to do.
Alternatives to Canceling Your Factor Meals Subscription
Before opting for outright cancellation, you might want to contemplate the Factor 75 alternatives. With Factor 75, flexibility is part of the package. You don’t necessarily have to cancel your subscription if you want to take a break or if you’re not happy with your current meal plan. Here are some alternatives to consider:
Skipping a Week
If you need to skip a week with Factor 75, simply log in to your account, choose the date you want to skip, and confirm. Once logged in you’ll see the menu for the upcoming week along with a set of dates for menus of upcoming weeks. Click on the week you’ll be away and then click the “skip” button. Factor will ask you why you’re skipping before you can finish skipping. You’ll want to keep in mind that Factor only lets you skip up to 4 weeks at a time. Also, you will need to skip these weeks before Wednesday at 11:59 PM CST. If you skip an upcoming week after Wednesday at 11:59 PM CST, it will already be locked in and the box will be on its way to your doorstep.
Adjusting Meal Preferences
Rather than settling for less than satisfactory meals, consider adjusting your meal preferences to include nutritious meals. Simply go to your account settings and modify your meal quantity and menu preferences to suit healthier lifestyle and your dietary needs. Should you want to expand the variety of cuisines on your weekly menu, you can change the plan you’re on. For example, if you’re on Factor’s Calorie Smart plan but you’re unhappy with the options, try switching to their Protein Plus plan instead. If you simply want more options to choose from on your menu, I recommend switching to Factor’s Chef’s Choice plan. Lastly, if variety is what you’re after, be sure to check out Factor’s marketplace of add-ons. They offer dozens of different snacks, drinks, pre-cooked meats, desserts, and more.
Managing Costs
If the cost is a concern, the most obvious way to bring down the cost is by simply reducing the amount of meals you receive each week. The same concept goes for any marketplace add-ons. Lastly, you could participate in Factor’s referral program. It requires a bit of work but for every person you refer to Factor who signs up, Factor will credit your account with an extra $40.
Read also: Subscription Cancellation Guide
Exploring Other Meal Delivery Services
There might be times when you’re not looking for a break or a specific meal plan modification. Instead, you may be interested in exploring other meal delivery services. Before you make the switch, take some time to explore other meal delivery services. Once you’ve explored other services, you can make an informed switch. Here are a few Factor alternatives to consider:
- Green Chef: It's easy to see why some people prefer Green Chef over Factor. First, Green Chef is a meal kit service. This means you have more control over what goes into your meals. Since you’re doing the cooking part, it’s easy to remove and swap ingredients as you like. Second, Green is certified organic. It puts more care into choosing premium ingredients, like organic beef, chicken, or wild-caught seafood options. Green Chef also wins some points for its sustainable and eco-friendly practices when it comes to packaging and recycling. Factor is also working on reducing its carbon footprint, but its containers aren’t easy to recycle in every community, which can be a bit problematic. Green Chef’s prices start at $6.00 per serving, which is quite similar to Factor’s. Premium services usually cost a little more, so I’d recommend taking advantage of a new customer discount to try it out. The latest live coupon I found is 50% off on your first box + 20% off for two months + free shipping!. You can read more about Green Chef in our tested review.
- Eat Clean: Eat Clean offers single-serving, ready-made meals suited for several dietary preferences. As we found in our Eat Clean review, this service is a convenient way to fuel your body with all the necessary nutrients, regardless of your diet. Eat Clean features a good selection of recipes inspired by international cuisines, but all the recipes include simple ingredients that usually appeal to even the fussiest of eaters. So, Eat Clean can be a good option for singles, couples, and even families with children. Eat Clean doesn’t have an add-on menu, but it does offer a couple of breakfast options, like pancakes, scones, and French toast. However, keep in mind that you can’t mix and match between plans, and not all meal plans have the same breakfast options. Eat Clean wins major points when it comes to pricing, though.
- Blue Apron’s Prepared & Ready: If you’re looking for fresh ready meals, Blue Apron’s Prepared & Ready plan is the best option for you. Prepared & Ready meals arrive fresh, just like Factor. You can also shop from Blue Apron’s Add-ons menu and Market where you can add extra ready meals to your order. Most of Blue Apron’s fresh Prepared & Ready meals need just 3 minutes on high in the microwave. Blue Apron offers very flexible weekly plans. While it looks like you can only order a max of 10 prepared meals when you sign up, when we tried Blue Apron, we found that you can actually add extra meals each week if needed. Prepared & Ready meals range from $9.49 to $11.99 per meal, which can work out much cheaper than Factor, especially for smaller orders of 6-8 meals where Factor can get pretty expensive. If you don’t mind cooking, Blue Apron’s meal kits can work out even cheaper and are priced from $4.00 per serving.
- Trifecta Nutrition: Trifecta Nutrition offers a wider variety of meal plans, including options for paleo, vegetarian, and vegan diets, as well as a la carte options. Additionally, Trifecta Nutrition sources its ingredients from organic and sustainable farms, which may be important for those who are conscious about the quality of the food they consume. Finally, Trifecta Nutrition is a great option for those looking to improve their health through both diet and fitness. This is because Trifecta is much more than just a meal delivery service.
- Cookunity: If you're looking for a more high-end meal delivery option than what Factor offers, Cookunity may be a great alternative to consider. Unlike Factor, Cookunity does not operate a centralized pre-made meal delivery service. Instead, Cookunity is a network of hundreds of chefs located throughout the United States (which they call their "chef collective"). In my personal experience, Cookunity's meals are some of the most restaurant-quality meals available from a meal delivery service.
- Fresh n Lean: While Factor primarily focuses on low calorie, low carb, keto, and high protein diets, Fresh n Lean offers the most extensive range of meal plans that support the most number of diets I've seen from any meal delivery service. They offer a selection of plans including Protein+, Keto, Paleo, Standard Vegan, Low Carb Vegan, Whole30 Approved, and Mediterranean Diet. Fresh n Lean also differentiates itself from Factor by giving you much more freedom to customize your meal plan to meet your unique preferences.
- RealEats: Rather than sending meals in a typical meal tray the way that Factor does, RealEats delivers all of their food in vacuum-sealed bags, which are heated by boiling them sous-vide style. Though, what I think really sets RealEats apart from Factor Meals is their extensive selection of hundreds of meal options available each week.
Managing Your Account and Payment Details After Cancellation
Whether you’ve canceled your subscription or switched services, managing your account and payment details remains crucial. To update your payment information, simply log in to your Factor 75 account and head over to the home/quick summary or ‘Managing my Subscription’ section.
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