Humana offers various programs and benefits to its members to support a healthier lifestyle. These include allowances for healthy food, over-the-counter (OTC) items, and other essential needs. This article will guide you on how to check your Humana Healthy Food card balance and understand the various benefits associated with your plan.
Checking Your Balance and Accessing Benefits
Online and Mobile Access
One of the easiest ways to manage your Humana benefits is through the MyHumana online portal and mobile app. MyHumana is a secure online portal that allows you to manage your plan details.
- MyHumana Account: Sign in or activate your account to get immediate access to your plan information.
- MyHumana Mobile App: Take your Humana essentials with you wherever you go. The mobile app provides convenient access to your plan information on the go.
Healthy Benefits+ Mobile App
The Healthy Benefits+ mobile app offers another convenient way to access and redeem your benefits.
- Accessibility: With the Healthy Benefits+ mobile app, you can access your benefits anytime, anywhere.
- Redemption: Instantly redeem your benefits on qualifying products using your card number or barcode at checkout.
- Availability: The app requires iOS 17.0 or later for iPhones and visionOS 1.0 or later for Apple Vision. It has a size of 111.5 MB and falls under the Medical category.
HealthyBenefitsPlus.com
For quick balance checks and other inquiries, you can visit the HealthyBenefitsPlus website or call their customer service line.
- Website: Visit HealthyBenefitsPlus.com/CarePlus to check your benefit balance.
- Customer Service: Call 1-855-391-0942 (TTY 711) for assistance with your card or balance inquiries.
Types of Allowances and Benefits
Humana offers several types of allowances that can be accessed through your Healthy Benefits+ card. These allowances cater to different needs, such as food, healthcare, and essential services.
Read also: Healthy food access with Highmark Wholecare explained.
CareEssentials Allowance or Over-the-Counter (OTC) Allowance
Some Humana plans include the CareEssentials Allowance or Over-the-Counter (OTC) allowance. This benefit allows you to purchase eligible non-prescription items and health and wellness products.
Key Points:
- Usage Restrictions: Apply to this allowance.
- Product Availability: May vary by location.
- Sales Tax: You may pay sales tax on items, which will be added to the total at checkout according to your state tax regulations.
Healthy Options Allowance
The Healthy Options Allowance is available to Humana members who meet specific criteria, such as having qualifying chronic health conditions.
Key Points:
- Eligibility: Members diagnosed with one or more chronic conditions after enrolling in a plan may qualify to switch to a plan that includes this allowance.
- Usage: This allowance can be used to help pay for eligible food, utilities, phone service, and even rent or mortgage payments.
- Allowance Amounts: Vary by plan and location, starting at $25 per month.
- Humana Spending Account Card: The allowance is stored on a member’s Humana Spending Account Card.
Over-the-Counter (OTC) Allowance Benefit
The OTC allowance benefit allows you to purchase eligible non-prescription items, plus health and wellness items.
Key Points
- Savings: This benefit is built into your plan and costs you nothing extra.
- Frequency: Depending on your plan, you may receive a monthly allowance benefit or a quarterly benefit.
- Roll Over Feature: If your plan has a roll over feature, your unused balance will roll over to the next period (month or quarter) and will expire at the end of the plan benefit year on Dec. 31st.
- Plan Specific: OTC allowance benefits vary by plan and are plan specific.
Flexible Benefit Allowance
Depending on your plan, your Healthy Benefits+ card may come pre-loaded with a combined flexible benefit allowance. This allowance is for prescription eyewear, over-the-counter items, and more.
Grocery Discounts
Your Healthy Benefits+ card can also save you money at participating grocery stores.
Read also: Healthy Eating on the Run
Key Points:
- Weekly Discounts: Are pre-loaded onto your card.
- Accessing Discounts: Simply scan your card when paying to access the discounts.
Using Your Healthy Benefits+ Card
The Healthy Benefits+ card is designed for ease of use and flexibility, allowing you to access your benefits in various ways.
Payment Method
- Credit: Your card is not a credit card but may be entered as “credit” to checkout.
- PIN: If prompted, your PIN is the last 4 digits of your card number.
Redemption Options
- In-Store: Use your card at participating retailers to purchase eligible items.
- Online: Shop online at participating retailers.
- Over the Phone: Place orders over the phone with participating retailers.
Important Reminders
- Card Storage: Do not throw away your card. Store it in a safe place, like your wallet.
- Lost or Stolen Cards: CarePlus is not responsible for funds lost due to lost or stolen cards.
- Card Validity: Your Healthy Benefits+ card is reloadable each year and is valid until the expiration date or you’re no longer a UCare or EssentiaCare member. Keep your card, as you won’t be sent a new one each year.
- Service Fees: May apply.
- Bill Payment: Is not available for all utility and rental companies.
- Address Matching: The documented home address with your health plan must match the service address where you currently reside.
- Late Payments: CarePlus is not responsible for any fees or loss of service associated with late payments.
Go365 Wellness & Rewards Program
For eligible Humana Medicare Advantage members, Go365 by Humana® is a healthy living and learning program that rewards members for completing healthy activities.
Ways to Earn Go365 Rewards
- Get Screened: Stay on top of your health with preventive care like annual wellness visits, colorectal cancer screenings, and breast cancer screenings.
- Connect and Learn: Engage in activities like volunteering, attending an art class, or participating in a social club.
- Get Active: Complete a verified workout using a fitness tracker, take an in-person SilverSneakers® class, or participate in an online fitness class or other fitness activity that suits your lifestyle, if this option is available through your plan.
Redeeming Rewards
Go365 members can redeem their rewards in the Go365 Mall for gift cards to retailers like Shell and Walmart. These gift cards can be used for healthy living and other essentials.
Managing Your Health Goals
Humana provides resources to help you achieve your health goals.
Preventive Care
Regular screenings and check-ups are essential for maintaining your health. Humana encourages members to stay on top of preventive care, such as annual wellness visits and cancer screenings.
Read also: Mobile Dining Revolution
Wellness Programs
Engage in wellness programs to manage stress, learn new skills, and stay active. Humana offers a variety of activities to support your overall well-being.
Accessing Plan Documents
You can access your electronic Medicare plan documents online.
- Online Access: Enter your Humana Member ID, date of birth, and ZIP code to view your plan documents online.