Highmark Wholecare is dedicated to enhancing the health and wellness of its members through various programs and services, including access to healthy foods, lifestyle management support, and mental health resources. This article provides a comprehensive overview of how Highmark Wholecare members can leverage their benefits, particularly focusing on accessing healthy foods and utilizing the My Healthy Flex card.
Understanding Your Highmark Wholecare Benefits
Highmark Wholecare encourages your health and wellness through our Lifestyle Management programs and services. These programs don’t require a referral or co-payment. They also offer care coordination. These services help you to make healthy choices. Yearly health surveys create a baseline of your health habits and behaviors. Checking where you’re at can help you make healthier choices. This survey helps you get the care you need by creating a personalized prevention care plan. The care plan includes education and tips to help you get and stay healthy. This service Highmark Wholecare offers helps you set and stick to plans to reach your health and wellness goals. They help you learn skills and make choices that lead to a healthier lifestyle.
As a member of Highmark Wholecare, you have access to a range of valuable benefits designed to support your well-being. These benefits are provided by or through Highmark Wholecare, an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare offers HMO plans with a Medicare Contract.
Healthy Food Access for Highmark Wholecare Members
Healthy foods are a key ingredient to health and wellness. But it can be difficult to afford on a budget. As a member of Highmark Wholecare, you can access healthy food across our service areas in Pennsylvania.
My Healthy Flex Card: Your Key to Healthy Food
One of the significant benefits for eligible Highmark Wholecare members is the My Healthy Flex card. This card provides a monthly allowance to purchase healthy foods at participating retailers.
Read also: Healthy Eating on the Run
For instance, Diamond members receive $135 each month, specifically designated for purchasing healthy foods at select retailers.
Activating Your My Healthy Flex Card
As a new Highmark Wholecare member, accessing healthy food benefits requires activating your My Healthy Flex card. To activate your card, call 1-844-210-2175 (TTY 711) 24/7 or visit MyHealthyFlex.com. You must activate your card before use. Keep your card, it is re-loadable.
How to Use Your My Healthy Flex Card
The My Healthy Flex card can be used in several convenient ways:
In-Store Purchases: Visit participating retailers in your area. Once in store, use your My Healthy Flex card to pay for eligible items at checkout. Selecting "credit" on the credit card terminal is recommended so that you will not be required to enter a personal identification number (PIN). If your purchase exceeds your My Healthy Flex card balance you can use an alternate form of payment.
Online Shopping: To view the catalog and shop online, visit MyHealthyFlex.com or use the myTotal Benefits app on your smart phone to shop the online catalog. After your order is processed you should receive your items in 1-4 days, and shipping is free. Please note that some items may take longer to ship. If your benefit does not cover the full amount, contact your service provider to submit an alternate payment option.
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Phone Orders: You will receive a printed catalog separately from Highmark Wholecare. to place a catalog order by phone. If your purchase exceeds your card balance, the agent assisting you will walk you through providing alternate card information.
Managing Your Benefits and Finding Participating Stores
To maximize the benefits of your My Healthy Flex card, Highmark Wholecare provides several resources:
- MyHealthyFlex.com: Visit the website for comprehensive information about using your card, checking benefit balances, finding approved products, locating participating stores, reviewing transaction history, and more.
- myTotal Benefits App: Download the app from your smartphone's app store for convenient access to the same information available on the website.
Additional Health and Wellness Programs
Besides healthy food access, Highmark Wholecare offers various programs to support your overall well-being:
- Lifestyle Management Programs: Highmark Wholecare encourages your health and wellness through our Lifestyle Management programs and services. These programs don’t require a referral or co-payment.
- Care Coordination: These services help you to make healthy choices.
- Yearly Health Surveys: Yearly health surveys create a baseline of your health habits and behaviors. Checking where you’re at can help you make healthier choices. This survey helps you get the care you need by creating a personalized prevention care plan. The care plan includes education and tips to help you get and stay healthy.
- Personalized Prevention Care Plans: This service Highmark Wholecare offers helps you set and stick to plans to reach your health and wellness goals. They help you learn skills and make choices that lead to a healthier lifestyle.
- Smoking Cessation Support: If you want to quit smoking, Highmark Wholecare wants to help. We offer medicines, counseling and other services to help you kick the habit.
- Mental and Behavioral Health Support: Are you stressed, anxious or depressed? You can seek mental and behavioral health support through our program.
Funding for Utilities
These funds will be added to your My Healthy flex card every month that you can use to shop for eligible items at participating retailers or from the My Healthy Flex catalog, and to pay for utilities.
Read also: Healthy Food Financing Initiative explained
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