Navigating the landscape of weight loss programs can be overwhelming. Join Fridays Health has emerged as a telehealth platform offering weight loss support, primarily through GLP-1 (glucagon-like peptide-1) medications. This article provides an in-depth review of the Fridays weight loss program, analyzing real user experiences to help you make an informed decision. It examines ease of use, customer service, pricing, and potential drawbacks, comparing it to other options on the market.
What is Join Fridays Health?
Join Fridays Health is a telehealth platform offering weight loss support primarily through GLP-1 (glucagon-like peptide-1) medications. The service aims to simplify the process by providing virtual consultations, medication delivery, and ongoing support. It's designed for individuals seeking a more convenient approach to weight management under medical supervision, but it's crucial to understand its limitations. Join Fridays doesn't directly employ physicians-it partners with various healthcare providers.
At Fridays Health, the mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, the company guarantees a weight loss journey tailored to individual needs. The program includes unlimited access to a team of dedicated medical experts and a fully bespoke care regimen, as well as support groups and coaching in mental health, nutrition, and movement. A Fridays insurance concierge is available to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound, and Wegovy, as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from 503a and 503b certified pharmacy partners.
Positive Aspects of Fridays Health
Reviewers overwhelmingly report a great experience with Fridays Health. Customers appreciate the professional and supportive environment, highlighting the accessibility of medical professionals and additional services like nutrition and movement support. People feel genuinely cared for, noting the convenience, affordability, and speed of service compared to other options. Consumers consistently praise the responsiveness and helpfulness of the support team. Many reviewers specifically mention positive experiences with consultations, emphasizing the thoroughness and knowledge of the providers. The ease of renewals and medication reviews is also appreciated.
User Testimonials: Many positive reviews highlight Join Fridays' exceptional customer service. Users frequently praise the quick response times and helpfulness of the support team. "The customer service was amazing! They responded to all my questions immediately," raved one Trustpilot user (October 16, 2025). All of the people customers have dealt with have been incredible. Customers report that they haven't had a bad experience with anyone about anything. They respond very quickly to communication. Customers have dealt with Sam, Michelle, Johaina, and Vincent, to name a few, and they were all polite and helpful every time.
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Transparent Pricing: Very transparent pricing is a considerable advantage for many users. A lot of other companies had hidden costs in the form of membership costs that did not include the actual medication or introductory pricing for just the first month and no information on what the true pricing will be afterwards.
Convenience and Efficiency: The ease and speed of medication delivery also receive significant praise, exceeding expectations compared to previous experiences with other services. Delivery is super quick and medications get approved before the suggested time.
Weight Loss Success: Importantly, a large number of users report successful weight loss, the primary objective of the program. One user reported, "I am 1 month into my journey and lost 6lbs. This is a healthy start to get stubborn weight off. I’m planning on losing 25lbs so compounded GLP-1 works perfectly to reset my body" (October 30, 2025). Other users report that they really enjoy being a part of Fridays and reaching their weight goal.
Areas for Improvement
Despite the positive feedback, some areas require attention.
Inconsistent Medical Education: Inconsistent medical education is a recurring concern. Several Trustpilot reviews mentioned unclear explanations of medication dosages from some medical staff, highlighting a need for improved training and standardized communication protocols. One user stated that their intake "consultation" appointment entailed a 5-minute phone call with the "doctor," with no video call and certainly not thorough. They felt it was very poor patient care and chose not to stay with the company (September 1, 2025). Another user reported that provider notes (according to them) were not what actually occurred and that customer service felt more like scripts and AI (November 4, 2025).
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Operational Issues: Operational issues, such as shipping delays and billing discrepancies, particularly with 3-month medication bundles, have also been reported. One dissatisfied user expressed frustration with the refund policy after a medication request was denied. These inconsistencies indicate a need for improved operational efficiency and stricter adherence to standardized procedures. One user prepaid for 6 months but they send it to you one vial at at time and it has to be all used in those six months by the way. After 4 weeks, they attempted first refill request and got the run around for over a week. They eventually lost patience and asked for and received pro rated refund for the remaining 5 months but the one month ended up being like $400 after they calculated it (October 17, 2025). Another user paid for 3 months upfront and couldn’t seem to get their last month refilled, feeling that they were out of medication and $300 (October 13, 2025).
Dosage Concerns: Some users have expressed concerns about medication dosages. One user thought they were getting 2.5 mg of trizepitide compound, but when they got their medication it was 2.125 mg. They called and a provider said they decrease the medication by 17%. The user felt that these medications are too expensive to be reduced 17% without being told upfront (October 15, 2025).
Customer Service Decline: Some users have noted a decline in customer service quality over time. One user who had been with Fridays since May of 2024 cancelled their subscription, stating that they believed the company mixed their file with another patient and that, for the last several months, their customer service has gotten a little sloppy and uncaring (November 2, 2025).
Fridays Health: The Good and the Bad
Join Fridays Health offers a potentially valuable service for individuals seeking convenient access to GLP-1 weight loss medications. The impressive customer support and efficient delivery system are undeniable strengths. However, inconsistencies in medical education and occasional operational glitches present significant drawbacks.
Pros:
- Excellent customer support
- Fast and reliable medication delivery
- Transparent pricing structure
- Convenient access to GLP-1 medications
Cons:
- Inconsistent medical advice and explanations
- Occasional billing and shipping problems
- Restrictive refund policy
- Success depends heavily on patient compliance and clear communication
Fridays vs. The Rest
Fridays GLP-1 doesn’t just cost less, it delivers more. More support, more flexibility, and more real results for your money. The company offers one single price every month, with everything included. No membership fees. No sign-up fees. No lab fees. One single price. A provider will work with you to determine what, if any, medication is right for your own healthcare needs.
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What to Expect When You Join Fridays
Fridays takes a holistic approach to transform your lifestyle. Medication is only the tip of the iceberg. The company provides a holistic approach to weight loss, supporting your overall well-being for a simple, fixed monthly fee. When you join Fridays, you can expect:
- Engaged Community: Find support and motivation from the community in the Coaching Hub. Share experiences, celebrate wins, and overcome challenges together.
- Customized Platform: Fridays' platform offers seamless visit scheduling, weight tracking, and access to weekly coaching sessions to support your health journey.
- Lifestyle Coaching: Work with expert lifestyle coaches to develop healthy habits and build a sustainable foundation for long-term success.
- Medication Support: Access to prescription medications, if appropriate, to support your weight loss journey.
- Insurance Support: A dedicated insurance concierge team helps you understand your coverage and ensures you maximize your benefits.
- Personalized Support: Receive 1:1 guidance from a licensed healthcare provider who tailors your program to your unique needs and goals.
Eligibility and Program Details
Who Qualifies for Weight Loss Medications?
While prescriptions for weight loss medication cannot be guaranteed for every patient, if you are 18 years of age or older and meet specific criteria such as weight and certain associated health conditions, your healthcare provider may consider you eligible for a prescription. Generally speaking, those who qualify are: individuals with overweight (BMI > 25) and those who are seeking maintenance therapy that have a BMI > 22 and if their current BMI < 27, have a history of obesity or overweight and have previously been on a GLP-1 within the past 12 months.
Age Requirement: At this time, patients have to be at least 18 years old to participate in the program.
Cost of the Program: Fridays offers multiple subscription types, all of which include comprehensive coaching and services with no hidden fees, membership costs, or lab charges. Each plan provides regular virtual consultations with a clinician, prescription management and renewals (if applicable), support with insurance coverage for medications, and access to 1:1 nutritionist coaching, ongoing chat support, and health guides. Subscription charges may appear on your credit card as "OPNLP FRIDAYS." Brand name medication pricing is based on insurance coverage. The clinical care team will work with you to identify the most affordable and suitable medication based on your health requirements and insurance coverage. GLP-1 prescriptions are usually more cost-effective when covered by insurance, but the exact expense will depend on your insurance plan. If you are uninsured, underinsured, or if the medication is not covered by your insurance, your provider may assist you in finding a prescription discount card or an alternative medication that is more cost effective.
What Happens After Completing the Eligibility Quiz?
If you are eligible to participate in the Fridays program, you will have the option to schedule a prescription fill with a video visit or, depending on the state, schedule a prescription fill without a video visit. Once you select your prescription fill type, you will be asked to sign up for one of the monthly subscription services. Once paid, you will be prompted to create a password for your account. The last step after creating your password is to complete your initial health history intake form-this can be accessed by selecting "Next" after creating your password. It is important to complete this at your earliest convenience to avoid any delays in your treatment plan. During your first appointment, your provider will discuss your health goals, review your medical history, order any necessary lab tests, and may order a prescription medication if deemed appropriate. Your provider will collaborate with you to create a personalized health plan. Alongside lifestyle recommendations, your care plan may include a prescription for weight loss medication. Upon starting a weight loss medication, regular check-ins with your provider can be scheduled. The frequency of these visits can vary, but usually are once a month in the beginning. During these check-ins, the provider will evaluate your progress in weight loss, monitor your medication tolerance, arrange follow-up lab tests or prescription refills, and adjust your care plan as necessary.
What Happens if Your BMI Falls Below 25?
If your BMI drops below 25, it is possible that you may no longer require GLP-1 medications, and your insurance may no longer cover the cost of the medication. In this situation, your healthcare provider will reassess your eligibility to determine if you can continue with the program.
Alternatives to Fridays Health
Before committing to Join Fridays, consider exploring other telehealth weight loss programs or consulting with a traditional physician. Researching alternative options and comparing services based on individual needs and preferences is crucial for making the best choice.