Let’s embark on a virtual journey into the workshop of Dieter Rams, a celebrated industrial designer, to uncover the principles behind his successful approach. In an era where "less is more" reigns supreme, understanding and applying these principles can infuse vital elements into our designs.
As user experience (UX) practitioners, many are familiar with usability heuristics such as Nielsen and Molich’s 10 heuristics or rules of thumb and the Eight Golden Rules by Ben Shneiderman. These principles are part of the human-computer interaction knowledge "package" that practitioners learn and apply. As the UX field expands and permeates various aspects of business, product design becomes increasingly important. Learning from other design disciplines is therefore invaluable.
Dieter Rams, a German industrial designer, served as Braun's chief designer for many years. About 50 years ago, in his quest to define “good design,” he developed the 10 principles of good design, sometimes referred to as the 10 commandments. These principles remain remarkably relevant today, perhaps even more so than when Rams initially formulated them.
Consumer products and technology have undergone significant transformations. While aesthetics have evolved, and many of Rams' designs may appear old-fashioned to some or trendy to fans of ’60s and ’70s designs, the potential for innovation remains boundless. Technological advancements continuously offer fresh avenues for innovative design, which should always develop in tandem with innovative technology, never as an end in itself.
The Ten Principles of Good Design
Rams' design philosophy is encapsulated in ten principles, each offering profound insights into creating effective and enduring designs:
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- Good design is innovative: Innovation has endless possibilities. Technological development is always offering new opportunities for designers. Designers should reflect novelty and innovation in their products. Since they have constant access to developing technology, there’s no excuse not to innovate.
- Good design makes a product useful: Prioritizing usefulness, a product must meet psychological and functional standards. A product is bought to be used and should satisfy certain criteria, including functional, psychological, and aesthetic needs. Good design emphasizes the usefulness of a product while disregarding anything that could detract from it. A product should have a function, and a specific function.
- Good design is aesthetic: The aesthetic quality of a product is integral to its usefulness because products we use every day affect our person and our well-being. The aesthetic quality of a product is integral to its usefulness because products we use every day affect our person and our well-being. But only well-executed objects can be beautiful. Let’s not kid ourselves: looks matter. Form should always follow function, but it shouldn’t be forgotten - it should follow.
- Good design makes a product understandable: A good design should be self-explanatory and use the user's intuition. It clarifies the product’s structure. Better still, it can make the product talk. At best, it is self-explanatory. This is paramount in product design. It should clarify how a product functions and provide basic instructions. However, excessive instructions may be tiresome for the user to follow.
- Good design is unobtrusive: Products fulfilling a purpose are like tools. They are neither decorative objects nor works of art. Their design should therefore be both neutral and restrained, to leave room for the user’s self-expression. A vital aspect of a good design is to help a user perform a task, providing clear actions. Don’t design a product around yourself. Further, don’t design your product around a projection of what you expect or even want your user to be.
- Good design is honest: It does not make a product more innovative, powerful or valuable than it really is. It does not attempt to manipulate the consumer with promises that cannot be kept. A product shouldn’t make promises it can’t deliver. Rams believed a good design should be reliable and durable for its intended purpose. Designers are responsible for improving user experience and delivering on their promises. Therefore, actions shouldn’t be unambiguous. Instead, they should be honest about what they deliver to the customer.
- Good design is long-lasting: It avoids being fashionable and therefore never appears antiquated. Unlike fashionable design, it lasts many years - even in today’s throwaway society. A good design never loses its relevance, so it never appears antiquated. Therefore, rather than following fashionable trends, a good design should strive to remain timeless.
- Good design is thorough down to the last detail: Nothing must be arbitrary or left to chance. Care and accuracy in the design process show respect towards the user. Nothing must be arbitrary or left to chance. This is where good designers are separated from excellent designers. In design, every little detail matters. Details such as accuracy, images, and text should impress and assist the user in everything they do. Designers’ attention to detail can make the product useful, honest, and timeless.
- Good design is environmental-friendly: Design makes an important contribution to the preservation of the environment. It conserves resources and minimizes physical and visual pollution throughout the lifecycle of the product. Design makes an important contribution to the preservation of the environment. In the digital realm, we don’t have quite as much effect upon our physical environment as some other industries might. However, we still should be sensitive to our digital and logical environment.
- Good design is as little design as possible: Less, but better - because it concentrates on the essential aspects, and the products are not burdened with non-essentials. Back to purity, back to simplicity. A good design won’t have irrelevant details. Rams championed clean and straightforward designs, believing that less is more. An analysis of his works reveals the concept of minimalism, where products only have essential features. This sums up a lot of design principles into one. Design should always be intentional, never just filigree. Anything that doesn’t serve the user should be eliminated.
Applying Rams' Principles to Web and App Design
In web and app design, a common pitfall is innovating for innovation's sake, particularly with the abundance of applications and software. To avoid this, designers should carefully consider the purpose and necessity of each element, ensuring it serves a genuine need for users.
These principles can be applied to digital interfaces by:
- Making them easy to interact with to the point that the user delights in it. This is user enjoyment through user enablement.
- Ensuring the design clearly communicates its function, bridging the gap between user perception and actual capabilities.
- Guiding users through needed interactions by making buttons look like clickable buttons and thinking about positive and negative interactions.
- Avoiding unnecessary elements to prevent clutter, adhering to the 80/20 rule.
A good design can speak for itself, without asking the user to commit much effort: showing is better than telling. If a user can intuitively deduce what to do with your design, that’s ace! If you have to compose instructions to get him/her to interact with it, that’s not so ace. In your design, think about this: can you cut down the user’s cognitive load so that the design has already done the thinking for him or her, and all the user has to do is go along with it and interact?
Avoiding the "Old Hat" Pile
To ensure designs remain relevant, designers should:
- Future-proof designs by keeping them adaptable, avoiding rigid assumptions.
- Maintain a neutral aesthetic feel, prioritizing clear, readable text over trendy fonts.
- Ensure designs are easy to maintain, allowing them to adapt to new devices through basic HTML practices.
The Significance of Detail and Environmental Consciousness
Every detail in web/app design must contribute to the best UX, with nothing appearing as an afterthought. This includes elements like "Forgot password?" screens and error alerts. Watching carbon footprints is relevant to designing. It may sound comical, but the clicks users take and the amount of time they spend on electronic devices add up.
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Braun's Influence on Apple's Iconic Designs
The "less is more" philosophy, central to the Bauhaus movement, profoundly influenced product design. Braun, like Apple, adopted this principle, crafting products that are both visually striking and deeply functional.
Dieter Rams' minimalist, functional design ethos at Braun served as a blueprint for modern design, with his influence evident in many of Apple's iconic products.
Comparisons between Braun's products and Apple's devices reveal striking similarities:
- Braun Pocket Radio (1958) and Apple iPod: The overall shape, clean lines, and compact size are similar and highlight how Apple drew inspiration from Braun’s minimalist approach, refining it for the digital age.
- Braun Infrared Emitter and Apple iSight Webcam: Both showcase a cylindrical, minimalist design, focusing purely on functionality.
- Braun LE1 Speaker and Apple iMac: Both embrace a simple, rectangular form, eliminating unnecessary elements.
- Braun T1000 Radio and Apple Power Mac G5: A shared commitment to functionality and innovative design.
- Braun ET44 Calculator and Apple iPhone iOS 1 Calculator: Both highlight the enduring influence of Braun’s design philosophy on modern technology.
Steve Jobs and Dieter Rams shared the belief that design goes beyond aesthetics, focusing on creating a meaningful experience for the user. Apple has consistently embraced the idea that great design should be both visually appealing and highly usable, a philosophy that aligns closely with Rams’ principles. Jonathan Ive has often spoken highly of Dieter Rams and the profound influence he has had on his work at Apple.
Dieter Rams' Perspective
Rams held a firm belief that good design can only come from understanding people. He urged everyone - not just designers - to take responsibility for the state of the world around them.
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In a 1976 speech, Rams emphasized that well-thought-out design is decisive to a product's quality and that designers must be creative engineers who synthesize the completed product from various elements.
He summarized his philosophy in 10 points, and I’m actually very surprised that people today, especially students, still accept them. I didn’t intend these 10 points to be set in stone forever. They were actually meant to mutate with time and to change. But apparently things have not changed greatly in the past 50 years.
Rams’ design motto, “Weniger, aber besser” which translates to “Less, but better” has not only influenced his own professional works but also the work of some of the most well-recognized designers today, including Apple’s SVP of Design, Jony Ive.
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