Bliss is a skincare brand known for its affordable pricing and attractive packaging, targeting younger users and those new to skincare. While many customers appreciate its moisturizing properties and pleasant scents, others have raised concerns about its effectiveness for specific issues like oil control and dark circles, as well as inconsistent product availability and poor customer service.
General Brand Perception
Bliss has garnered a reputation as a decent brand, particularly suitable for skincare beginners or those on a budget. According to reviews, 3.364% of reviewers would recommend Bliss to a friend. Its affordability and appealing packaging are definite draws for many customers.
Product Effectiveness
Moisturizing and Hydrating Properties
Many users have found Bliss products to be pleasantly moisturizing, with a hydrating effect on the under-eye area. The "Bliss mighty biome pre/post biotics barrier aid ultra hydrating moisturizer concentrate" has been praised for its light, fast-absorbing formula that effectively moisturizes dry and flaky skin without causing breakouts, particularly beneficial for individuals experiencing menopause.
The "Drench & Quench" moisturizer has also received positive feedback for its lightweight texture and hydrating properties, making it a suitable night cream, especially in winter. The "Eye Got This Holographic Foil Eye Masks" provide soothing hydration to the under-eye area.
Hair Care
Bliss also offers hair care products that have been positively reviewed. One user mentioned that their heatless curling set created overnight curls without frizz, indicating satisfactory results in the hair care category.
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Oil Control
Some users have reported that Bliss products are ineffective for oil control. One reviewer noted that a Bliss toner, specifically purchased for oil control, actually made their face oilier after a couple of hours.
Dark Circles
While the "Vitamin C brightening eye cream" from Bliss has a cooling effect and hydrates the under-eye area, some users have not noticed a significant difference in dark circles after using the product.
Acne Treatment
The "Clear Genius" collection, including a gel cleanser, a 2-in-1 toner + serum, and a liquid peel, aims to purify pores without drying out the skin. The collection incorporates salicylic acid, known for its acne-fighting properties, along with niacinamide, cica, Brazilian sea water, and zinc, which have soothing and anti-inflammatory benefits.
Editors who tested the "Clear Genius" line reported positive experiences. The Clarifying Gel Cleanser effectively removes dirt without leaving the skin feeling tight, while the Clarifying Toner + Serum brightens the skin and reduces redness. The Clarifying Peel diminishes hyperpigmentation and smooths out existing blemishes.
Customer Service Issues
A significant drawback of Bliss is its ineffective customer support. Numerous customers have reported issues with orders, refunds, and returns, with many describing the company's customer service as "horrible," "awful," and even "fraudulent." Some customers have been waiting for months to receive refunds for cancelled orders or returned products, with little to no communication from the company.
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Some customers have reported being charged for orders that were never shipped, and encountering difficulties in obtaining refunds. Others have had issues with defective products and have been unable to get replacements or assistance from Bliss customer service.
Product Availability
Some customers have noted inconsistent product availability, with certain Bliss products being difficult to find in stores. While some retailers like Target have reduced their Bliss product offerings, others like Ulta and Walgreens carry a limited selection. However, Bliss products are available at Shoppers Drug Mart in Canada and online retailers such as Amazon.
Specific Product Reviews
Clear Genius Clarifying Gel Cleanser
This cleanser is designed for oily, acne-prone skin and contains BHA (salicylic acid), Brazilian seawater, and willow bark extract. It is described as a gentle, purifying cleanser that effectively cleanses without stripping the skin.
Disappearing Act Niacinamide PC + Pore Vanish Micro Purifying Toner
This alcohol-free toner contains niacinamide, green tea, and mushroom extract. It is designed to minimize pores and control sebum production. It is non-drying and non-sensitizing, making it suitable for all skin types.
Clear Genius Clarifying Toner + Serum
This two-in-one product is a clarifying serum designed for oily, acne-prone skin. It contains salicylic acid, witch hazel, niacinamide, zinc PCA, and cica extract. It spreads easily on the skin and absorbs quickly, but should be used sparingly due to its potency.
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Bright Idea Vitamin C + Tri-Peptide Collagen Protecting & Brightening Serum
This brightening serum contains a high concentration of vitamin C, tri-peptide complex, and licorice root extract. It has a lightweight, non-greasy formulation and layers well with other skincare products.
Glow & Hydrate Niacinamide + Hyaluronic Acid Day Serum
This everyday serum contains niacinamide, aloe juice, vitamin E, and hyaluronic acid. It has a lightweight formulation and a comfortable, non-sticky finish.
Youth Got This Prevent-4 + Pure Retinol Advanced Skin Smoothing Serum
This anti-aging serum contains pure retinol and the Bliss Prevent-4 complex of amino acids, peptides, squalane, and antioxidants. It comes in an airless pump bottle and has a smooth, lightweight texture.
Bright Idea Vitamin C + Tri-Peptide Collagen Protecting & Brightening Moisturizer
This vitamin C face cream contains a tri-peptide complex, green tea extract, and plant-derived carbohydrate complex. It has a thick consistency but melts upon application, providing instant hydration and nourishment.
Drench & Quench Cream-to-Water Hydrator
This gel moisturizer contains four different sizes of hyaluronic acid for long-lasting hydration. It is a pleasant and refreshing option, but contains silicones.
Retinol Products
Bliss offers retinol products in their "Youth Got This" line, which combines pure retinol with gentle ingredients like amino acids, peptides, squalane, and antioxidants. This formulation aims to minimize irritation and dryness, making it more tolerable for sensitive skin.
The "Youth Got This" serum and moisturizer work together to reduce the look of fine lines and wrinkles while keeping skin hydrated and glowing. Peptides stimulate collagen production, while squalane strengthens the skin barrier.
Addressing Adult Acne
Bliss's "Clear Genius" collection targets adult acne with products containing salicylic acid, niacinamide, cica, Brazilian sea water, and zinc. These ingredients work together to purify pores, soothe inflammation, and balance the skin.
The "Clear Genius" line has been tested by editors with different types of adult acne, with positive results reported in terms of clarifying the skin, reducing redness, and diminishing hyperpigmentation.