BioTrust is a company offering a range of health and wellness products, including protein powders and weight loss supplements. Founded by Joel Marion and supported by John Romaniello, BioTrust has gained attention, even attracting endorsements from figures like Tim Ferriss. This article provides a detailed review of BioTrust's products, customer experiences, and overall credibility.
BioTrust Protein Powders: A Closer Look
BioTrust protein powders stand out due to their unique blend of ingredients. Unlike average protein powders that rely solely on whey, BioTrust incorporates micellar casein, whey protein isolate, milk protein concentrate, and whey protein concentrate in equal amounts. This combination of fast and slow-digesting proteins aims to provide a sustained release of amino acids.
Unique Ingredients and Claims
BioTrust protein powders also include Swerve®, a low-calorie sweetener made from erythritol and oligosaccharides. Additionally, they contain ProHydrolase, a blend of digestive enzymes intended to reduce digestive discomfort and improve protein absorption. While the exact composition of ProHydrolase is not disclosed, BioTrust provides studies on its website suggesting its effectiveness in enhancing protein absorption.
Price and Value
One of the most significant drawbacks of BioTrust protein powders is their high cost. A small tub of 1.2 pounds can cost around $49 on Amazon. Given the large serving size of two scoops, this tub only provides 14 servings, resulting in a cost of approximately $3.50 per serving or 14.6 cents per gram of protein. This is significantly more expensive than other protein powders on the market.
For comparison, standard casein-whey blend protein powders like Syntha-6 cost under 4 cents per gram of protein, while pricier blends like Quest and Jym range between 5 and 6 cents per gram. Even other premium whey proteins are cheaper, with Ultimate Nutrition’s IsoCool at 9 cents per gram and PrettyFit’s whey isolate at 8.3 cents per gram.
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Mixability and Taste
BioTrust protein powders mix well, but the large serving size can result in a thick shake. The consistency varies depending on the liquid used, with water producing a bland but inoffensive taste, and milk creating a very thick shake. While BioTrust uses cutting-edge natural sweeteners, some users may find the taste underwhelming, especially when mixed with water.
BioTrust IC-5: A Weight Loss Supplement
BioTrust also offers IC-5, a weight loss supplement in pill form. According to the product description, IC-5 contains ingredients like Cinnamomum Cassia, Berberis aristata root bark extract, Pterocarpus marsupium, and Fenugreek extract.
Doubts About FDA Approval
It is important to note that there is no evidence suggesting that IC-5 is FDA-approved. Natural supplements are generally not regulated or approved by the FDA, making claims of FDA approval misleading. Therefore, it is advisable to approach such claims with skepticism.
Customer Reviews and Experiences
Customer reviews of BioTrust products are mixed, with some users reporting positive experiences and others expressing dissatisfaction.
Positive Reviews
Some customers have reported positive experiences with BioTrust products, particularly protein powders. These users often cite benefits such as weight loss, improved satiety, and good taste. Some customers also praise BioTrust's customer service, noting quick shipping, well-packaged products, and helpful support.
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One long-time customer mentioned using BioTrust products for over ten years, highlighting the effectiveness of their probiotics, collagen powder, and protein shake. Another user reported that BioTrust's protein powder helped them lose 15 pounds and keep it off. Several customers have also praised the company's customer service, noting instances where BioTrust went above and beyond to resolve issues.
Negative Reviews
On the other hand, many customers have reported negative experiences with BioTrust. Common complaints include:
- Poor Customer Service: Some customers have reported unresponsive customer service and difficulty obtaining refunds, even when products are returned within the advertised money-back guarantee period.
- Unauthorized Charges: Several users have claimed that their credit cards were charged without their knowledge or authorization.
- Ineffective Products: Some customers have found certain BioTrust products, such as GLP-1 Elevate and AbsorbMax, to be ineffective.
- Adverse Reactions: A few customers have reported adverse reactions to BioTrust products, such as hives and stomach cramps.
- Misleading Claims: Some reviewers have raised concerns about the authenticity of positive reviews, suggesting that they may be written by company employees.
One customer reported severe stomach cramps after using BioTrust protein powder, leading them to cancel their subscription immediately. Another user claimed they were charged for a product they didn't order after agreeing to a free sample, calling the company dishonest. Several customers have also complained about the company's failure to honor their money-back guarantee, forcing them to initiate chargebacks with their banks.
Concerns about Guarantees
Several reviewers have expressed concerns about BioTrust's money-back guarantee, stating that it appears to be an empty promise when customers try to use it. Some customers have reported difficulty obtaining refunds, even when products are returned within the advertised timeframe. This has led to a loss of trust in the company and its guarantees.
Potential Benefits of BioTrust Products
Despite the mixed reviews and high costs, some potential benefits of BioTrust products include:
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- High-Quality Ingredients: BioTrust products often contain high-quality ingredients, such as grass-fed whey protein and natural sweeteners.
- Unique Formulations: BioTrust's protein powders feature a blend of fast and slow-digesting proteins, which may provide sustained amino acid release.
- Digestive Enzymes: The inclusion of ProHydrolase digestive enzymes may help improve protein absorption and reduce digestive discomfort.
- Weight Management: Some users have reported weight loss and improved satiety from using BioTrust products.
Potential Drawbacks of BioTrust Products
Potential drawbacks of BioTrust products include:
- High Cost: BioTrust products are significantly more expensive than many other similar products on the market.
- Mixed Customer Reviews: Customer experiences with BioTrust products and customer service vary widely.
- Lack of FDA Approval: Claims of FDA approval for BioTrust's weight loss supplements are misleading, as natural supplements are generally not regulated or approved by the FDA.
- Potential Side Effects: Some users have reported adverse reactions to BioTrust products, such as digestive issues and allergic reactions.